The most obvious difference is their approach. An MSP adopts a proactive approach. To prevent any possible problems, an MSP takes preventive actions. It keeps an eye on your IT equipment and systems. If there are any potential problems, an MSP will receive the alerts immediately. Hence, you will not encounter any trouble. In contrast, Break-Fix takes a reactive approach. This type of solution deals with your difficulties on a case-by-case basis. The company can only help you solve problems that have already occurred. During maintenance, failures in IT equipment and systems can affect your work and can cause you to suffer losses.
